Legal Notice / Information based on the Specified Commercial Transactions Act

Seller name: eastsidemed Inc.

Manager: Yasushi Imamura

Address: 3-24-5 Hongo, Bunkyo-ku, Tokyo

Phone number: 03-3815-0056

Contact us at: hello@eastsidemedinc.com

Payment methods: Various credit cards, Shop Pay, Google Pay, Apple Pay, PayPay, Merpay

Sales price: Displayed on each product page.

Required amount other than the sales price: Shipping fee varies by region. Free shipping for orders over 8,800 yen (tax included).

[Honshu, Shikoku, Kyushu, Hokkaido] 880 yen
[Okinawa and remote islands] 1,430 yen

Delivery method and time of the product:

[Shipping company] Yamato Transport (subject to change depending on packaging size)

[Shipping area] Only within Japan

[Product Shipping] After confirming your payment, your order will be shipped within 4 business days. Usually delivered within 2-5 days.

Returns and exchanges:

[About returns]
Only unused products are accepted. Cash on delivery is not accepted.

[About exchanges]
If the product is damaged or delivered incorrectly, please contact us within 7 days to exchange it for a new one. Shipping costs will be borne by us.

[Cases where returns and exchanges are not possible]

Used products
Damaged or soiled items
Items older than 8 days
Return due to long absence

[About refunds]
The refund will be sent to your designated account within 7 days after the return is confirmed.

Return Contact:
hello@eastsidemedinc.com

Returned items should be sent to:
〒113-0033 3-24-5 Hongo, Bunkyo-ku, Tokyo
eastsidemed Inc. Sales Department EC Section

Permit: