【Important】Regarding Delays in Product Delivery Due to the Reiwa 8 Kumamoto Earthquake

We extend our deepest sympathies to all those affected by the 2026 Kumamoto Earthquake.

Due to the deterioration of road conditions, traffic restrictions, and impacts on main transportation routes caused by the earthquake, some areas in the Kyushu region, particularly Kumamoto Prefecture, are experiencing suspension of parcel acceptance, suspension of collection and delivery, and delivery delays by various shipping companies.

As a result, products destined for these affected areas may take longer than usual to be delivered, or we may not be able to deliver them on your specified date and time.

Furthermore, even for products that have already been shipped, delays may occur during transit.

We will continue to respond sequentially while monitoring the latest status of each shipping company.

We apologize for any inconvenience and trouble this may cause our customers and kindly ask for your understanding.

【Affected Areas】
Kyushu region, particularly Kumamoto Prefecture

【Main Impacts】
Suspension of parcel acceptance, suspension of collection/delivery, delivery delays, etc.

【Period Affected】
Until collection and transportation by each shipping company returns to normal

For the latest delivery status, please check the websites of the respective shipping companies.